Cancellations must be made no later than 14 days before your scheduled tour in order to avoid fees. Any cancellations made after that are subject to the following fees.
7-13 days prior to tour= 50% of total bill
1-6 days prior to tour = 75% of total bill
Cancellations on the day of the tour will result in the total balance of the bill.
"No shows" will also be responsible for the total balance of the bill.
Contact us with any questions about our cancellation policy
CANCELLATIONS DUE TO WEATHER From time to time, ELMHS may choose to cancel a tour for weather related reasons to ensure the safety of your group and our staff. If this happens every effort will be made by staff to contact the group point person and reschedule the tour. Your group will not be responsible for fees related to cancellations due to weather. Note that the ELMHS follows the Minnetonka School District for weather related closings.